Privacy Policy

James Hepworth Golf (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information You Provide

When you book a lesson or contact us, we collect:

• Name
• Email address
• Phone number
• Any additional information you provide in messages

Booking Information

When you book and pay for a lesson, your payment and booking data is processed by Square, Inc. We do not store your payment card details on our servers. Please refer to Square's Privacy Policy for how they handle your payment information.

Cookies and Analytics

We use cookies and analytics tools (such as Google Analytics) to understand how visitors use our website. This helps us improve the user experience. You can control cookies through your browser settings.

We use your personal information to:

• Process and manage your coaching bookings
• Communicate with you about your lessons
• Send booking confirmations and reminders
• Respond to your inquiries
• Improve our website and services
• Comply with legal obligations

We do not sell your personal data. We may share your data with:

• Square: For payment processing and booking management
• Email service providers: To send booking confirmations and communications
• Analytics providers: To understand website usage (anonymised data)

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All payment transactions are processed securely through Square's payment infrastructure.

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent

To exercise any of these rights, please contact us at mail.heppy@gmail.com.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking records are typically retained for 7 years for accounting and legal purposes.

We provide junior coaching services for children aged 7–16. Bookings for junior sessions must be made by a parent or guardian, and we will only collect the minimum necessary information about the junior golfer.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated “Last updated” date.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: mail.heppy@gmail.com
• Address: White Hills Golf Driving Range, Broughton Road, Skipton, North Yorkshire, BD23 1EE